PT Customer Service Specialist

German American; Princeton (IN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Paid Time Off

Education assistance program

Paid family bonding leave

Financial benefits including 401(k), stock purchase plan

Discounts on retail shopping

Job summary

Join German American in Princeton, Indiana as a Part-Time Customer Service Specialist. In this role, you will warmly greet clients and assist them with their banking needs in a friendly environment. You'll gain valuable insights into banking, insurance, and wealth management while building long-lasting customer relationships.

The ideal candidate will have strong listening skills, confidentiality, and a passion for helping customers. We offer perks such as paid time off, education assistance, and financial benefits including a 401(k) plan.

Qualifications

• Ability to manage a cash drawer and assist clients face-to-face.
• Excellent listening skills to identify client needs.
• Ability to maintain confidentiality.

Responsibilities

• Greet clients and assist them with banking transactions.
• Educate clients on German American products and services.
• Support team members and engage in meaningful conversations.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

Part‑Time Customer Service Specialist

Overview

As a part-timeCustomer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management, to build a foundation for a career in financial services.

What You’ll Do

• Day in the Life - Every day you will work face‑to‑face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, and guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
• What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will build and strengthen long‑lasting relationships. We will teach you everything else.

Bonus Points

• Bilingual/Multilingual
• Customer Service experience
• Cash‑handling experience

What we can offer you

• Paid Time Off
• Education assistance program
• Paid family bonding leave
• Service awards
• Financial benefits including 401(k), stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

Location

231 W Broadway
Princeton, Indiana, 47670
United States

About Us

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.