Part-Time Customer Service Specialist

German American; Princeton (IN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Paid Time Off

Education assistance program

Paid family bonding leave

Service awards

401(k) and stock purchase plan

Job summary

German American is seeking a Part-Time Customer Service Specialist in Princeton, Indiana. You will greet clients in-branch, handle cash transactions, verify information, and guide customers through banking services. This position provides exposure to banking, insurance, and wealth management in a supportive team environment.

The role emphasizes confidentiality, attentive listening, and building lasting customer relationships, with training provided for all duties.

Qualifications

• Customer service experience is preferred.
• Cash handling experience is a plus.

Responsibilities

• Assist clients in-branch with banking needs and transactions.
• Educate clients on German American products and services.

Skills

Bilingual/Multilingual

Customer service

Job description

Job Title: Part-Time Customer Service Specialist

Overview

As a part‑time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You’ll Do

• Day in the Life - Every day you will work face‑to‑face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
• What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long‑lasting relationships. We will teach you everything else.

Bonus Points

• Bilingual/Multilingual
• Customer Service experience
• Cash‑handling experience

What we can offer you

• Paid Time Off
• Education assistance program
• Paid family bonding leave
• Service awards
• Financial benefits including 401(k), stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

This position will be located at

231 W Broadway
Princeton, Indiana, 47670
United States