PT Customer Service Rep - Pekin

Community Partners Savings Bank; Pekin (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Limited benefits package

Job summary

First Pekin Savings Bank is seeking a part-time Customer Service Representative in Pekin, IL. The role offers $15.50–$16.00 per hour and a limited benefits package. You will greet customers, process deposits and payments, and support digital banking services while representing our community-focused bank. Join a team committed to service excellence and local growth.

The schedule varies Monday through Friday 8:00 a.m. to 5:00 p.m. and Saturday 8:00 a.m.

Qualifications

• High school diploma or equivalent.
• 1+ year cash handling experience is preferred.
• Excellent communication, multitasking and problem-solving skills.
• Attention to detail and accuracy.
• Integrity and confidentiality.
• Customer-facing experience is a plus.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Accept and process deposits, withdrawals, loan payments and issue money orders.
• Handle cash drawer with precision and care; manage ATMs and vault duties.
• Assist customers with digital banking and debit card inquiries.
• Support operations and contribute to community-focused service.

Skills

Customer service

Cash handling

Communication

Attention to detail

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Step into a career with purpose and impact at First Pekin Savings Bank, a division of Community Partners Savings Bank, as our next part-time Customer Service Representative in Pekin, IL. Join a team that is customer-focused, excellence-driven, and growth-minded, all while earning $15.50 – $16.00 per hour and enjoy a limited benefits package.

ABOUT THIS CUSTOMER SERVICE REPRESENTATIVE JOB

Your regular schedule will vary between the days and hours ofMonday through Friday from 8:00 a.m. to 5:0 a.m. and Saturday from 8:00 a.m. to noon. This part-time role offers 20-24 hours per week to support the team.

As a Customer Service Representative, you will begin your day greeting customers with enthusiasm and professionalism, ensuring each person feels valued. Throughout the day, you will accept and process deposits, withdrawals, and loan payments, issue money orders and cashier's checks, and handle your cash drawer with precision and care. You will assist customers with digital banking and debit card inquiries, maintain confidentiality, and keep your work area organized and efficient. You will also support the bank's operations by handling ATMs, managing stop payment orders, and participating in vault dual control. Every interaction will reflect our commitment to service excellence, and you will play a key role in helping customers understand our banking products and services while supporting the banks growth and connection to the community.

Would you excel in this position? Here’s what you need:

• High school diploma or equivalent
• 1+ year(s) of cash handling experience
• Ability to lift up to 50 lbs.
• Excellent communication, multitasking, and problem-solving skills
• Attention to detail and accuracy
• Ability to handle people with tact, poise, and courtesy
• Integrity and respect for confidentiality
• Team-oriented mindset and willingness to learn
• Commitment to service excellence
• Customer-facing experience (preferred)

ABOUT US

We are a community bank where you'll be part of a team-oriented, growth-minded organization that truly values its employees. Our culture is built on trust, excellence, and a genuine commitment to both our customers and our community. We stand out in our market by actively participating in local events and making sure both customers and employees feel supported every day. You can look forward to a positive work environment with a company owned by its depositors and dedicated to your success.

Does meeting new people or extra income sound great to you? If so, we want to meet you.