Retail Customer Service Associate

Family Dollar; Pekin (IL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Pekin, Illinois to provide excellent shopping experiences for customers. Responsibilities include assisting customers, managing transactions, and ensuring store cleanliness. Ideal candidates will have experience in customer service, strong communication skills, and the ability to lift 30 to 50 lbs. The role offers part-time hours and competitive pay ranging from $15 to $15.50 per hour.

Qualifications

• Previous customer service experience in retail or related environment is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Skills

Customer service experience

Strong organizational skills

Communication skills

Problem-solving skills

Ability to lift between 30 and 50 lbs

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Pekin, Illinois to provide excellent shopping experiences for customers. Responsibilities include assisting customers, managing transactions, and ensuring store cleanliness. Ideal candidates will have experience in customer service, strong communication skills, and the ability to lift 30 to 50 lbs. The role offers part-time hours and competitive pay ranging from $15 to $15.50 per hour.