PT Concierge

Aviva Baldwin Park; Staunton (VA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Pay advance

Benefits after full-time

Job summary

Aviva Senior Living in Staunton, VA is seeking a friendly Concierge for our front desk to be the first point of contact for residents and visitors. You will greet guests, manage sign-in/out, and assist with daily operations in a caring, discreet manner.

Shift details include 4p-8p, 4p-12p and every other weekend, with potential changes. This role offers engagement with activities, resident support, and a welcoming community atmosphere.

Qualifications

• Greeting residents and visitors in a polished, professional manner.
• Manage front desk sign-in/out, phone calls, and visitor coordination.
• Assist Activities Department with reservations and program/event fees.
• Proficiency in Microsoft Office required.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage front desk sign-in/out and phone calls.
• Inform residents or staff of arrivals and deliveries.
• Assist with program reservations and fee collection.
• Maintain resident information databases and lists.
• Support other departments to ensure high-quality service.
• Attend in-service trainings and staff meetings.

Skills

Customer service

Front desk

Microsoft Office

Spanish helpful

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Designed and purpose-built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best-in-class care. Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent living, assisted living, and memory care in different locations. Most importantly, our residents love living with us, and you will love working with us.

At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest.

Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day.

We are currently searching for a Concierge for our front desk to be a pleasant, polished, and helpful person who is the first point of contact.

Shift Details:

Currently need someone for 4p-8p, 4p-12p and every other weekend. Please note that this may change throughout employment, as needed, with notice.

Primary Responsibilities:

• Greet and assist residents and visitors in a polished, professional, discreet manner.
• Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls.
• Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate residents’ requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Activities Department with program/event reservations; collect program/event fees; maintain accurate records.
• Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high-quality resident service.
• Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
• Perform other duties as assigned. Attend in-service classes and staff meetings.
• Regular and predictable attendance - daily.

Minimum Job Qualifications

• High school diploma or equivalent (GED)
• Ability to read and write in English; Spanish helpful, not required
• Ability to work with the elderly in a courteous and friendly manner.
• Excellent interpersonal skills.
• Ability to use Microsoft Office Suites
• At least 1 year of related work experience

****We have available pay advance (daily pay). There is a full range of benefits available if you advance to full-time status.

Aviva Senior Living has achieved designation as a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.