Concierge

Cogir Senior Living; Everett (WA); On-site; USD 23,003 - 32,762; Part time

Benefits offered by this job

Competitive wages

Health, Dental, Vision, and Life Insurance

Paid Vacation, Holidays, and Sick Leave

401K with company match

Free meals at work

Employee Assistance Program

Generous Employee Referral Program

Job summary

Cogir Senior Living in Everett, Washington, seeks a part-time Concierge to provide exceptional customer service to residents and visitors. The role includes front desk coverage, greeting guests, and coordinating resident services, ensuring a welcoming atmosphere.

Candidates should have a High School Diploma with 6–12 months of prior customer service experience. The shift includes weekends and holidays from 8:30 am–5:00 pm. Competitive wages, flexible scheduling, and various benefits are offered.

Qualifications

• 6–12 months of customer service or front desk experience is required.
• Friendly, assertive, professional demeanor.
• Available to work flexible shifts, including weekends.

Responsibilities

• Answer a multi-line telephone and direct calls as needed.
• Greet families, residents, guests, and vendors warmly.
• Assist residents with scheduling transportation and activities.

Skills

Customer service experience

Communication skills

Organizational skills

Computer literacy (Word, Excel, Outlook)

Education

High School Diploma or equivalent

Job description

Company

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth‑focused environment for our team members.

Job Type

Part‑time

What We Offer

• Competitive wages, training, and growth opportunities.
• Early access to paycheck (pay on demand).
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program

Position Summary

The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations.

Hours: Saturday, Sunday, Holidays – 8:30 am–5:00 pm (part time)

Key Responsibilities

• Answer a multi‑line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Candidate Qualifications

Education

High School Diploma or equivalent.

Experience, Competencies, and Skills

• At least 6–12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of various computer systems, including Word, Excel, and Outlook.
• Patience and willingness to assist our residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Salary: 20.24