PT Clinic Front Desk Coordinator

Peachtree Orthopedics; Marietta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Peachtree Orthopedics in Marietta, GA is seeking a Therapy Front Desk Coordinator to manage daily front desk operations for all POC clinics. You will verify appointments, assist patients with registrations, coordinate with physicians, handle calls, payments, and maintain a welcoming reception environment.

This role requires accuracy, organization, and teamwork. The ideal candidate has strong customer service experience in healthcare and basic knowledge of insurance, with the ability to multitask

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service in a high-volume setting.
• Prefer 2 years front desk experience in a healthcare setting.
• Basic knowledge of insurance plans and procedures preferred.

Responsibilities

• Check patients in by verifying appointments, demographics, insurance, referrals, and eligibility, and update patient information in the system as needed.
• Assist patients with portal registration, return appointments, directions, ambulatory needs, and front desk inquiries.
• Answer and route calls, screen and distribute mail, and support staff with daily tasks.
• Collect payments, maintain daily records, reconcile receivables, and file paperwork electronically.
• Maintain confidentiality and collaborate with physicians, clinical staff, and admin team members.
• Maintain waiting rooms and supplies, report facility concerns, and keep areas ready for operations.
• Perform other duties as assigned.

Skills

Customer service

High-volume environment

Medical front desk

Insurance knowledge

Communication

Education

HS diploma

Job description

Peachtree Orthopedics in Marietta, GA is seeking a Therapy Front Desk Coordinator to manage daily front desk operations for all POC clinics. You will verify appointments, assist patients with registrations, coordinate with physicians, handle calls, payments, and maintain a welcoming reception environment.

This role requires accuracy, organization, and teamwork. The ideal candidate has strong customer service experience in healthcare and basic knowledge of insurance, with the ability to multitask