Patient Scheduling & Care Coordinator

Peachtree Orthopedics; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Peachtree Orthopedics is seeking an Appointment Coordinator to handle incoming calls, provide callers with information, and transfer calls to the appropriate party while coordinating patient appointments.

The role pre-registers patients, maintains physician templates, schedules across locations, and communicates schedule changes to clinical staff. A high school diploma or GED and at least two years of customer service experience are required; EMR experience (Athena) is a plus.

Qualifications

• High school diploma or GED is required.
• Minimum of two years of customer service experience required.
• Experience in a medical call center or medical office preferred.

Responsibilities

• Answer incoming calls and direct them to the appropriate extensions.
• Pre-register patients with demographic and insurance information.
• Schedule appointments across locations based on availability, location, time, physician, payor mix, and injury status.
• Create and maintain physician templates and monthly calendars.
• Communicate schedule changes to physicians and clinical staff.

Skills

Customer service

Scheduling coordination

Medical office knowledge

Orthopedic terminology

EMR proficiency

Education

High school diploma or GED

Tools

Athena EMR

Job description

Peachtree Orthopedics is seeking an Appointment Coordinator to handle incoming calls, provide callers with information, and transfer calls to the appropriate party while coordinating patient appointments.

The role pre-registers patients, maintains physician templates, schedules across locations, and communicates schedule changes to clinical staff. A high school diploma or GED and at least two years of customer service experience are required; EMR experience (Athena) is a plus.