PT Banquet Server

ASM Global-SMG; El Paso (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

ASM Global-SMG in El Paso, Texas is seeking a detail-oriented catering service professional. The role involves providing exceptional service to guests, preparing event rooms, and ensuring cleanliness of banquet equipment.

Candidates should have at least six months of experience in a service-oriented setting and possess strong guest service skills. Flexibility in scheduling for events during nights and weekends is also required.

Qualifications

• Minimum of six months’ work experience in a service-oriented environment.
• Ability to receive and carry out instructions in a timely manner.

Responsibilities

• Provide high-quality catering service to guests.
• Prepare tables with place settings as instructed.
• Assist with cleaning and returning serving pieces.
• Adhere to grooming standards and policies.

Skills

Strong guest service skills

Ability to get along well with others

Attention to detail

Knowledge of catering services and terminology

Job description

Summary: This is a hands‑on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties and Responsibilities

• Report to work in proper uniform according to the scheduled time.
• Follow instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assist with collecting banquet equipment including flatware, china, glassware, and serving pieces needed for each event.
• Assist with preparing garnishes, beverages, condiments, and breads.
• Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assist with preparation and set‑up of event room when necessary.
• Prepare tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attend pre‑function meeting for briefing of event details.
• Provide friendly and courteous customer service at all times.
• Remain at assigned station and perform duties as assigned according to each event.
• Report any customer concerns and/or complaints to Banquet Captain.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to proper storage area.
• Adhere to strict grooming standards and policies of the company.
• Follow service standards, procedures and guidelines.
• Perform other duties as assigned and deemed necessary.

Education and/or Experience

• Minimum of six (6) months’ work experience in a service‑oriented environment.

Skills and Abilities

• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to get along well with others.
• Ability to receive and carry out instructions in a timely manner.
• Positive customer‑service oriented attitude at all times.
• Maintain proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to undertake and complete multiple tasks.
• Attention to detail.

Other Qualifications

• Requires ability to work flexible hours, including nights, weekends and holidays in addition to normal business hours.

Physical Demands

This position requires performing repetitive eye/hand coordination, daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects; irregular hours will be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position offers a competitive salary.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.