Banquet Server

ASM Global-SMG; Shreveport (LA); On-site; USD 13,638 - 19,424; Full time

Job summary

ASM Global-SMG is seeking a Banquet Server in Shreveport, Louisiana. The role requires six months of experience in service-oriented environments and involves providing customer service at events, preparing tables, and assisting with catering needs.

The position offers an hourly pay of $12.00 at the Shreveport Convention Center. Candidates must adhere to grooming standards and be able to follow instructions given by the Food & Beverage Manager.

Qualifications

• Minimum of six months’ work experience in a service-oriented environment.

Responsibilities

• Follow instructions for each event as given by the Food & Beverage Manager.
• Assist with collecting all banquet equipment for events.
• Prepare tables with place settings.
• Provide friendly and courteous customer service.
• Report any customer concerns to Banquet Captain.

Skills

Knowledge of catering services and terminology

Strong guest service skills

Ability to get along well with others

Ability to follow instructions

Job description

Position Overview

POSITION: Banquet Server

DEPARTMENT: Food & Beverage

REPORTS TO: Food & Beverage Manager

FLSA STATUS: Hourly, Non-Exempt

Legends Global is a premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event.
• Assist with preparing garnishes, beverages, condiments, and bread.
• Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assist with preparation and set-up of event room when necessary.
• Prepare tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attend pre-function meeting for briefing of event details.
• Always provide friendly and courteous customer service.
• Remain at assigned station and perform duties as assigned according to each event.
• Report any customer concerns and/or complaints to Banquet Captain.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to proper storage area.
• Adhere to strict grooming standards and policies of company.
• Follow service standards, procedures and guidelines.
• Perform other duties as assigned and deemed necessary.

QUALIFICATIONS

Education and/or Experience: Minimum of six (6) months’ work experience in a service-oriented environment.

Skills and Abilities: Knowledge of catering services and terminology; strong guest service skills; ability to get along well with others; ability to receive and carry out instructions in a timely manner.

COMPENSATION

Compensation: $12.00/HOUR

Location: Shreveport Convention Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity & Diversity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected.