Banquet Server

ASM Global Convention Center Management, LLC; Town of Ithaca (NY); On-site; USD 24,108 - 25,485; Part time

Job summary

ASM Global Convention Center Management, LLC is seeking individuals to provide top-tier service at events, requiring strong guest service skills and knowledge of catering. Responsibilities include preparing banquet equipment, ensuring customer satisfaction, and maintaining high service standards.

The role necessitates a minimum of six months of relevant experience and the ability to perform physical tasks such as lifting and standing for extended periods. Compensation ranges from $17.50 to $18.50 per hour, depending on experience.

Qualifications

• Minimum of six months work experience in a service-oriented environment.
• Physical ability to perform tasks as per the job demands.

Responsibilities

• Report for work in proper uniform and on time.
• Assist with collecting and preparing banquet equipment.
• Provide friendly and courteous customer service.

Skills

Guest service skills

Knowledge of catering services

Ability to work well with others

Ability to follow instructions

Job description

Job Summary

ASM Global is a leading venue management company and producer of live event experiences, managing over 350 venues worldwide.

Responsibilities

• Report for work in proper uniform according to the scheduled time.
• Follow instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assist with collecting all banquet equipment, including flatware, china, glassware, and serving pieces needed for each event.
• Assist with preparing garnishes, beverages, condiments, and breads.
• Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assist with preparation and set-up of event room when necessary.
• Prepare tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attend pre-function meeting for briefing of event details.
• Provide friendly and courteous customer service at all times.
• Remain at assigned station and perform duties as assigned according to each event.
• Report any customer concerns and/or complaints to Banquet Captain.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to proper storage area.
• Adhere to strict grooming standards and policies of company.
• Follow service standards, procedures and guidelines.
• Perform other duties as assigned and deemed necessary.

Education and Experience

Minimum of six (6) months work experience in a service‑oriented environment.

Skills and Abilities

• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to get along well with others.
• Ability to receive and carry out instructions in a timely manner.

Physical Demands

The position requires performing repetitive eye/hand coordination; daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects; irregular hours will be required.

Equal Employment Opportunity Statement

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Hourly Wage

$17.50 - $18.50/hour