Psychiatry Care Navigator

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 28,000 - 47,000; Full time

Job summary

Johns Hopkins Hospital is seeking a Psychiatric Care Navigator to coordinate patient discharges and transitions of care within a social work and multidisciplinary team. You will communicate with referral sources, connect patients to community resources, and obtain insurance authorizations as needed.

The role supports continuity of care and aims to improve patient outcomes while aligning with organizational goals and equity in healthcare delivery.

Qualifications

• Associate degree required, bachelor’s preferred; related experience may substitute.
• Knowledge of mental health care, social work practices and the health care environment.
• Familiarity with utilization review and insurance authorization processes.
• Ability to gather and synthesize information to support care decisions.
• Strong written and verbal communication with patients, families and staff.
• Experience in social work or care coordination in health care or mental health.
• Strong assessment, problem-solving and organizational skills.

Responsibilities

• Partner with social work and multidisciplinary teams to coordinate patient discharges and transitions of care.
• Communicate with referral sources, connect patients with community resources, obtain insurance authorizations as needed.
• Help ensure continuity of care and contribute to positive patient outcomes and organizational goals.

Skills

Discharge coordination

Communication skills

Care coordination

Assessment skills

Healthcare knowledge

Insurance authorization

Team collaboration

Education

Associate degree (psychology/social work)

Bachelor's degree preferred

Job description

Requisition #681897

Location: Johns Hopkins Hospital, Baltimore, MD 21287. Category: Social Work/Mental Health. Schedule: Day Shift. Employment Type: Full Time.

Psychiatric Care Navigator

Position Summary

Partner with social work and multidisciplinary treatment teams to coordinate patient discharges and support smooth transitions of care. Communicate with referral sources, connect patients with community resources, and obtain insurance authorizations as needed. Help ensure continuity of care and contribute to positive patient outcomes and organizational goals.

Qualifications

• Associate degree in psychology, social work, or a related field required; bachelor’s degree preferred. Relevant experience may substitute for education.
• Knowledge of mental health care, community resources, social work practices, and the current health care environment.
• Familiarity with utilization review and insurance authorization processes.
• Ability to gather and synthesize information to support patient-care decisions.
• Strong written and verbal communication skills, with the ability to work effectively with patients, families, hospital staff, and community providers.
• Experience providing social work or care coordination services in a health care or mental health setting.
• Strong assessment, problem-solving, and organizational skills, including the ability to identify barriers to care and recommend improvements.

Salary Range

Minimum 20.53/hour - Maximum 33.90/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.