Psychiatry Care Navigator

Johns Hopkins Health System; Baltimore (MD); On-site; USD 28,000 - 47,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore seeks a Psychiatric Care Navigator to coordinate patient discharges with social work and a multidisciplinary team, ensuring smooth transitions of care and continuity.

You will communicate with referral sources, connect patients to community resources, and obtain insurance authorizations as needed, supporting positive outcomes and equitable care across the hospital.

Qualifications

• Associate degree in psychology, social work, or a related field required; bachelor’s degree preferred.
• Knowledge of mental health care, community resources, social work practices, and the current health care environment.
• Familiarity with utilization review and insurance authorization processes.
• Ability to gather and synthesize information to support patient-care decisions.
• Strong written and verbal communication skills, with the ability to work effectively with patients, families, hospital staff, and community providers.
• Experience providing social work or care coordination services in a health care or mental health setting.
• Strong assessment, problem-solving, and organizational skills, including the ability to identify barriers to care and recommend improvements.

Responsibilities

• Coordinate patient discharges with social work and multidisciplinary teams.
• Support smooth transitions of care and continuity.
• Communicate with referral sources and connect patients with community resources.
• Obtain insurance authorizations as needed and ensure documentation.

Skills

Mental health knowledge

Community resources knowledge

Social work practices

Health care environment awareness

Utilization review

Insurance authorization

Data gathering & synthesis

Communication skills

Care coordination experience

Assessment skills

Problem-solving

Organizational skills

Barrier identification

Education

Associate degree in psychology or social work

Bachelor's degree preferred

Job description

Psychiatric Care Navigator

Position Summary

Partner with social work and multidisciplinary treatment teams to coordinate patient discharges and support smooth transitions of care. Communicate with referral sources, connect patients with community resources, and obtain insurance authorizations as needed. Help ensure continuity of care and contribute to positive patient outcomes and organizational goals.

Qualifications

• Associate degree in psychology, social work, or a related field required; bachelor’s degree preferred. Relevant experience may substitute for education.
• Knowledge of mental health care, community resources, social work practices, and the current health care environment.
• Familiarity with utilization review and insurance authorization processes.
• Ability to gather and synthesize information to support patient-care decisions.
• Strong written and verbal communication skills, with the ability to work effectively with patients, families, hospital staff, and community providers.
• Experience providing social work or care coordination services in a health care or mental health setting.
• Strong assessment, problem-solving, and organizational skills, including the ability to identify barriers to care and recommend improvements.

Salary Range: Minimum 20.53/hour - Maximum 33.90/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.