PSTN and Broadband Line Audit

Civic Recruitment Limited; Lincoln (NE); Hybrid; USD 60,000 - 121,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a 3-month contract role with a local authority to audit all PSTN and broadband lines across the County Council. The contractor will validate ownership, usage, and cost data, build an inventory, and provide evidence-based recommendations.

The role focuses on cost optimization, governance, and audit trail, with responsibilities to deliver an audit register and a detailed findings report.

Qualifications

• Proven experience in telecoms or IT infrastructure auditing.
• Strong understanding of PSTN and broadband services (DSL, FTTC, FTTP, leased lines).
• Experience with large datasets and asset inventories.
• Ability to reconcile data from multiple sources.

Responsibilities

• Conduct a full audit of PSTN and broadband lines across the County Council.
• Compile data from supplier invoices, internal systems and site validation.
• Build and maintain a Master Audit Register and inventory of telecoms assets.
• Identify and validate ownership, usage, and necessity of lines.
• Develop a prioritized cessation plan and evidence-based recommendations.

Skills

Telecoms auditing

Data reconciliation

Excel proficiency

IT infrastructure

Education

IT/Telecommunications degree

Tools

CMDB tools

Job description

Lincoln, United Kingdom | Posted on 29/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3-month contract role with a local authority

Summary

• This 3-month contract role with a local authority involves conducting a comprehensive audit of all PSTN and broadband lines across the County Council. The contractor will be responsible for identifying, validating, and documenting all active lines, confirming ownership and usage, and providing evidence-based recommendations on whether services should be retained, rationalized, or ceased. This work is crucial for cost optimization, improved service efficiency, and strengthened governance and audit compliance.

Responsibilities

• Conduct a full audit of all PSTN and broadband lines, including DSL, FTTC, FTTP, and leased lines.
• Compile and reconcile data from multiple sources, such as supplier invoices, internal systems, and site-level validation.
• Build and maintain a comprehensive inventory of all identified telecoms assets.
• Capture key data for each line, including location, ownership, supplier, cost, and service use.
• Engage with service owners and site contacts to validate whether lines are still required.
• Identify redundant, unused, or unassigned (“orphaned”) lines.
• Classify all lines into clear categories (Keep / Cease / Under Review).
• Maintain a robust audit trail, including communications, decisions, and supporting evidence.
• Produce a Master Audit Register in an agreed format (e.g., Excel).
• Deliver a detailed audit findings report, including risks, issues, and cost-saving opportunities.
• Develop a prioritized cessation plan grouped by supplier, site, and risk level.
• Where applicable, initiate and track soft cease requests with supplier approval.

Requirements:

Essential Experience Required

• Proven experience in telecoms or IT infrastructure auditing.
• Strong understanding of PSTN and broadband services (DSL, FTTC, FTTP, leased lines).
• Experience working with large datasets and asset inventories.
• Demonstrated ability to reconcile data from multiple sources.

Essential Qualifications Required

• Relevant qualification in IT, Telecommunications, or a related field (or equivalent experience).
• Strong proficiency in Microsoft Excel or similar data management tools.
• Knowledge of CMDB systems or asset management tools is desirable.

Additional Information

• Working hours: 37.5 hours per week.
• Location: Main Building, Newland, Lincoln, Lincolnshire, LN1 1YL, United Kingdom.
• Work pattern: 3 days remote, 2 days in office. Required to travel to different sites, so possibly more days in the office.
• The role closes on 3rd July 2026.