PSS Training Director: Strategy & Development

Sanofi; United States; On-site; USD 124,000 - 179,000; Full time

Benefits offered by this job

High-quality healthcare

Parental leave (gender-neutral)

Wellness programs

Job summary

Sanofi is seeking an Associate Director of Training for Patient Support Services in Cambridge, MA. You will lead onboarding and ongoing learning programs, leveraging eLearning, live trainings, and virtual formats to build core competencies across PSS.

The role partners with marketing, operations, and leadership to align training with business goals and regulatory requirements. The position requires a BA/BS and 5+ years in PSS pharma/biotech, with strong instructional design, facilitation, and

Qualifications

• BA/BS degree required; 5+ years in PSS pharma/biotech training or related roles.
• Experience leading training for product launches, specialty pharmacy, healthcare or customer engagement.
• Knowledge of adult learning principles and instructional design.

Responsibilities

• Design and execute onboarding and ongoing learning programs for PSS teams.
• Lead on-the-ground deployment of training experiences across channels.
• Develop curriculum and content with cross-functional stakeholders.
• Manage budget, schedule, and agency relationships for training projects.
• Measure impact with feedback, attendance, and metrics.

Skills

Adult learning principles

Instructional design

Facilitation and presentation

Education

BA/BS Degree

Tools

Learning Management Systems

e‑learning

Virtual classroom tech

Job description

Sanofi is seeking an Associate Director of Training for Patient Support Services in Cambridge, MA. You will lead onboarding and ongoing learning programs, leveraging eLearning, live trainings, and virtual formats to build core competencies across PSS.

The role partners with marketing, operations, and leadership to align training with business goals and regulatory requirements. The position requires a BA/BS and 5+ years in PSS pharma/biotech, with strong instructional design, facilitation, and