Provost Office: Administrative & Project Coordinator

University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 52,000 - 70,000; Full time

Job summary

University of Massachusetts Amherst seeks an Administrative Operations & Project Coordinator to support the Provost’s Office and Administration & Finance team, coordinating daily operations and cross-functional projects. This hybrid, full-time role serves as a central administrative resource for faculty, staff, students, administrators, and external partners.

The role requires managing policies, maintaining SOPs, and delivering training across Academic Affairs units, ensuring timely, accurate

Qualifications

• High School Diploma or equivalent with three (3) years of relevant experience.
• Or, an Associate's degree or higher and one (1) year of relevant experience.
• Demonstrated ability to independently organize and prioritize work, manage competing priorities, exercise sound judgment, identify and resolve problems, and complete work accurately with attention to detail and follow-through.
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships with a diverse population of constituents and ensure collaboration and cooperation across administrative units.
• Ability to learn and effectively use administrative, financial, personnel, project management, and other University systems.
• Ability to interpret and apply policies, procedures, guidelines, or regulatory requirements in an administrative, operational, personnel, financial, or related environment.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment.
• Proficiency with Microsoft Office or comparable productivity tools, including spreadsheets, databases, document preparation, and electronic file management.
• Experience with project management systems such as Asana.

Responsibilities

• Admin operations and services: serve as a primary contact for faculty, staff, students, and external constituents; interpret policies and coordinate with university partners.
• Maintain SOP library and improve administrative workflows; ensure resources are clear and accessible.
• Develop and deliver training for department administrators across Academic Affairs units and coordinate meetings.

Skills

Organizational skills

Interpersonal skills

Problem solving

Time management

Communication

Asana

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree or higher

Tools

Asana

Microsoft Office

Job description

University of Massachusetts Amherst seeks an Administrative Operations & Project Coordinator to support the Provost’s Office and Administration & Finance team, coordinating daily operations and cross-functional projects. This hybrid, full-time role serves as a central administrative resource for faculty, staff, students, administrators, and external partners.

The role requires managing policies, maintaining SOPs, and delivering training across Academic Affairs units, ensuring timely, accurate