Provisioning Team Lead – Inventory & On-Time Ops

Southwest Airlines Co.; Tampa (FL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free on open seats

401(k) Company match up to 9.3%

Short Term Incentive bonus

Profit-sharing potential

Health insurance

First-day health plan enrollment

Job summary

Southwest Airlines is seeking a Supervisor Provisioning to lead the team that stocks and provisions aircraft, ensuring on-time departures and peak customer satisfaction. You will coach provisioning agents, manage inventory, and uphold safety, quality, and regulatory standards across the station.

This role requires coordinating with Leaders and station teams, driving performance, and aligning with SWA values to deliver exceptional operational outcomes and customer experience daily.

Qualifications

• Fully functioning, broad knowledge in Airline Operations and Provisioning.
• Strong leadership and team coordination skills.
• Commitment to safety and regulatory compliance.

Responsibilities

• Ensure aircraft are properly serviced and provisioned prior to departure.
• Coordinate with all departments to maintain on-time performance.
• Oversee day-to-day airport operations and shift assignments, payroll, and attendance.
• Maintain a safe, compliant service environment and climate of teamwork.

Skills

Airline ops knowledge

Provisioning coordination

Leadership

Customer service

Safety compliance

Job description

Southwest Airlines is seeking a Supervisor Provisioning to lead the team that stocks and provisions aircraft, ensuring on-time departures and peak customer satisfaction. You will coach provisioning agents, manage inventory, and uphold safety, quality, and regulatory standards across the station.

This role requires coordinating with Leaders and station teams, driving performance, and aligning with SWA values to deliver exceptional operational outcomes and customer experience daily.