Lead Provisioning Supervisor – Inventory & On-Time Ops

Southwest Airlines Co.; Las Vegas (NV); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Flight perks for employee and eligible

401(k) company match up to 9.3%

3% STI bonus

Profit-sharing contributions

Health insurance for you and dependEnt

Health plan from day one

Job summary

Southwest Airlines is seeking a Supervisor Provisioning to lead provisioning agents, manage inventory, and ensure aircraft have snacks, drinks, and supplies for on-time departures. You will coordinate with multiple stations to maintain safety, quality, and performance while supporting Leaders and station teams daily.

Roles include shift-based seniority scheduling, adherence to labor contracts, and opportunities to contribute to a high-performance customer experience across the fleet. U.S.

Qualifications

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
• Ability to shift back and forth between two or more activities or sources of information
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to recognize and address performance and safety concerns in a timely manner
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions

Responsibilities

• Determine that aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained
• Actively coordinate with all Departments to maintain the station’s on-time performance, Employee morale, and Customer satisfaction while maintaining a safe working environment and instituting programs designed to help reduce accidents and injuries
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment
• Coordinate actively with all Departments to maintain the Station's on-time performance
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, holding responsible parties accountable for results, and review and ensure accurate delay coding
• Work with Staff Planning to build bids that are in line with our Department’s hourly goals
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Coordinate the distribution of all necessary supplies to non-Provisioning Stations
• Ensure all equipment including GSE is maintained and available for the operation
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports
• Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
• May perform other job duties as directed by Employee’s Leaders

Skills

Administrative procedures

Strategic planning

Resource allocation

Leadership

Customer service

Communication

Decision making

Security procedures

Job description

Southwest Airlines is seeking a Supervisor Provisioning to lead provisioning agents, manage inventory, and ensure aircraft have snacks, drinks, and supplies for on-time departures. You will coordinate with multiple stations to maintain safety, quality, and performance while supporting Leaders and station teams daily.

Roles include shift-based seniority scheduling, adherence to labor contracts, and opportunities to contribute to a high-performance customer experience across the fleet. U.S.