Provisioning Supervisor: Lead Inventory & On-Time Flights

Southwest Airlines Co.; St. Louis (MO); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free on Southwest flights (for

401(k) Company match up to 9.3%

3% STI bonus

Profit-sharing contributions

Competitive health insurance

Health plan from first day

Job summary

Southwest Airlines Co. is seeking a Supervisor Provisioning to lead Provisioning Agents, manage inventory, ensure safety and compliance, and collaborate with station teams to keep flights stocked and on time.

You’ll coach staff, drive performance, and align with SWA values, while handling shift bids, payroll, and attendance. This role requires US citizenship or work authorization and emphasizes leadership, accuracy, and customer focus in a dynamic airport environment.

Qualifications

• Fully functioning knowledge in Airline Operations and Provisioning
• Must be able to obtain a SIDA badge and meet airport requirements
• Must be a U.S. citizen or have authorization to work in the United States

Responsibilities

• Determine that aircrafts are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained.
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction while maintaining a safe working environment and instituting programs designed to help reduce accidents and injuries.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service -conscious environment. Meet or exceed performance goals through effective decisions, assign and track Agents for training compliance
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, holding responsible parties accountable for results, and review and ensure accurate delay coding
• Work with Staff Planning to build bids that are in line with our Department's hourly goals
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Coordinate the distribution of all necessary supplies to non-Provisioning Stations
• Ensure all equipment including GSE is maintained and available for the operation
• May perform other job duties as directed by Employee's Leaders

Skills

Airline Operations

Provisioning

Leadership

Customer Service

Safety Compliance

Team Coaching

Job description

Southwest Airlines Co. is seeking a Supervisor Provisioning to lead Provisioning Agents, manage inventory, ensure safety and compliance, and collaborate with station teams to keep flights stocked and on time.

You’ll coach staff, drive performance, and align with SWA values, while handling shift bids, payroll, and attendance. This role requires US citizenship or work authorization and emphasizes leadership, accuracy, and customer focus in a dynamic airport environment.