Supervisor Provisioning - SAN

swa; California; On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Free flights for employee (include on‑

401(k) with company match

STI bonus

Profit-sharing

Health insurance

Immediate health plan enrollment

Job summary

Southwest Airlines is seeking a Supervisor Provisioning to lead the team responsible for stocking and provisioning the aircraft. You will coach provisioning agents, manage inventory, and ensure safety and compliance across station operations to maintain on-time departures.

You will work with Leaders and station teams to optimize supplies, reduce delays, and enhance customer experience while meeting performance metrics and ensuring a safe work environment.

Qualifications

• Supervisory role experience
• Leadership and team coaching
• Inventory control and supply management
• Commitment to safety and compliance

Responsibilities

• Determine that aircrafts are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained.
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction while maintaining a safe working environment and instituting programs designed to help reduce accidents and injuries.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment.
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently.
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, holding responsible parties accountable for results, and review and ensure accurate delay coding.
• Work with Staff Planning to build bids that are in line with our Department's hourly goals
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance

Skills

Leadership

Inventory management

Coaching & development

Safety & compliance

Job description

Department

Cargo Provo & GSE

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

*** For external applicants only:

• (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of California.
• (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Provisioning position at SAN within the last 12 months.

***

Pay & Benefits

Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you'll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• 3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

Explore more benefits you'll love: https://careers.southwestair.com/benefits

Ready to take the next step

Ready to take the next step and lead the Team that keeps our flights stocked and on time? As a Supervisor Provisioning, you'll coach and develop Provisioning Agents while making sure every aircraft has the snacks, drinks, and supplies our Customers expect. You'll manage inventory, ensure Safety and compliance, and work closely with Leaders and station Teams to keep flights on time. This is your chance to grow as a Leader while making a big impact on Customer Experience and station performance every day. See what a day as a Supervisor Provisioning looks like: swa.is/AirportOpsSupervisors

Additional details

The Supervisor Provisioning works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

• Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Determine that aircrafts are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained. Monitor the quality, quantity, and procurement of provisioning supply purchases
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction while maintaining a safe working environment and instituting programs designed to help reduce accidents and injuries.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service -conscious environment. Meet or exceed performance goals through effective decisions, assign and track Agents for training compliance
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, holding responsible parties accountable for results, and review and ensure accurate delay coding
• Work with Staff Planning to build bids that are in line with our Department's hourly goals
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance