Provisioning Coordinator

Socket.dev; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Fully remote environment

Bonus plan

Medical, dental, vision benefits

401K matching

Job summary

Experian is seeking a Provisioning Coordinator to lead the creation and management of POA documents, address of record, and SIDES changes for client accounts, while coordinating with clients and state agencies.

You will oversee daily client data operations, maintain contact information, and provide status updates for audits, reporting to the Manager, Client Data. This is a fully remote role with preferred Central or Eastern time zones.

Qualifications

• 3+ years of experience in Unemployment Insurance POAs.
• Experience prioritizing tasks and resolving issues.
• Experience with contact and data management systems.
• Interpersonal and team collaboration abilities.
• Comfortable operating independently.

Responsibilities

• Create the process flow for power of attorney documents.
• Establish and maintain address of record and SIDES documentation.
• Resolve delays in the POA process, keeping everything on track.
• Maintain accurate client contact information.
• Oversee daily operations related to client data management.
• Communicate with internal staff and state agencies.
• Provide status updates for audit resolutions.
• Track tasks and follow up on alerts to ensure smooth operations.

Skills

POAs experience

MS Office (Excel)

Data management

Interpersonal skills

Tools

SIDES system

Job description

Role Overview

Join Our Team as a Provisioning Coordinator!

Are you a professional with experience in Unemployment Insurance POAs and experience supporting client onboarding, data operations, and relationship management? We're looking for someone like you to join our team!

As the Provisioning Coordinator, you will play a critical role in the execution, management, and submission of power of attorney documentation, address of record, and SIDES changes for client accounts. You'll also be responsible for contact management and overseeing the daily operations of a client data role. Your work will involve close collaboration with our clients, our teams, and state agency personnel to ensure seamless and efficient processes. You will report to Experian's Manager, Client Data and work remotely. Location preference: Central or Eastern time zone.

Responsibilities:

• Create the process flow for power of attorney documents
• Establish and maintain address of record and SIDES documentation
• Resolve delays in the POA process, keeping everything on track
• Maintain accurate client contact information
• Oversee daily operations related to client data management
• Communicate with internal staff and state agencies
• Provide status updates for audit resolutions
• Track tasks and follow up on alerts to ensure smooth operations

Experience and Skills

• 3+ years of experience in Unemployment Insurance POAs Some knowledge of PEO POAs
• Experience prioritizing tasks and resolving issues
• Experience with contact and data management systems
• Interpersonal and team collaboration abilities
• Comfortable operating independently
• You will use Microsoft Office Suite, including Excel (can maintain complex spreadsheets), PowerPoint, and Outlook

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affiantive Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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