Client Development Executive - Employer Services (Remote)

Experian Group; United States; Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Uncapped commission

Medical, dental, vision

Flexible work arrangement

Paid time off

Benefits portal

Job summary

Experian is seeking a Client Development Executive to sustain client satisfaction, expand employer services within a defined territory, and drive growth through retention, cross-sell, and new logo acquisition. You will engage with BU Leaders, Product users, and C-suite stakeholders to deliver comprehensive solutions.

You will manage renewals, respond to RFPs, and collaborate across Experian Employer Services teams to maximize value for clients.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of strategic-level sales experience.
• Experience in consultative sales and negotiation.
• Demonstrated experience managing senior-level client relationships.
• Critical thinking, strategic navigation of complex situations.
• Project management experience.
• Ability to travel.

Responsibilities

• Initiate client-facing sales efforts for current clients and new logos to understand needs.
• Consult with clients to construct solutions and pursue growth opportunities.
• Master understanding of Experian Employer Services products and value proposition.
• Grow book of business through cross-sell and upsell, usage expansion.
• Disrupt and negotiate renewals and RFPs through the full sales cycle.
• Pursue new logos through BDR and referrals.

Skills

Strategic-level sales

Consultative selling

Negotiation

Senior client relationships

Critical thinking

Project management

Travel readiness

Education

Bachelor's degree or equivalent

Job description

Role Overview

The Client Development Executive will maintain client satisfaction, expand employer services within the assigned account territory supporting Non-vertical clients through retention, growth and new business leads for Experian's Employer Services.

You will drive sales and provide superior customer experience. Customer interaction will be with Business Unit Leaders, Product users, VP and C-level contacts. You will thrive in a fast paced, result-oriented environment, creatively solve problems, think on your feet and be comfortable in new situations working with multiple stakeholders.

• Initiate client-facing sales efforts for current clients and new logos prospects to understand client needs within an assigned territory. Consult with clients to construct solutions to meet those needs along with new logos pursuits to grow the portfolio and close deals.
• Detailed business knowledge and experience in Employer Services (Verifications, Unemployment Cost Management, Tax Credits and other HR Compliance services) sales or related industries.
• Master understanding and articulate value proposition of all Experian Employer Services products to solve complex customer compliance and risk mitigation needs
• Grow book of business through product cross sell / upsell and usage expansion
• Facilitate and negotiate contract renewals and RFPs through the complete sales cycle
• Pursue and contract new logo prospects through BDR and referral leads
• Build and sustain trusted advisor relationships with client executives to best position Experian Employer Services value
• Maintain ongoing contact with clients and develop an understanding of client environments and processes to identify existing and potential applications for Experian products and services.
• Partner with all appropriate Experian Employer Services departments throughout the sales cycle.
• You will report to the Director of Client Development Non-Vertical Sales

Experience and Skills

• Bachelor's Degree or equivalent experience.
• 3 or more years of Strategic-level sales
• Experience in consultative sales and negotiation skills
• Demonstrated experience managing senior level client relationships
• Critical thinking skills with the ability to navigate complex situations, work strategically, and effectively solve problems
• Project management experience
• Ability to travel

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package including uncapped commission
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Recruitment will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process.

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