Provider Support Specialist (Temp)

HotFoot Recruiters; Phoenix (AZ); On-site; USD 23,866 - 33,992; Part time

Job summary

A recruitment agency is hiring Provider Support Specialists for a short-term, on-site contract role in Phoenix, AZ. Candidates with customer service, call center, or help desk experience will assist during a high-volume support period, handling account setup, troubleshooting login issues, and providing technical support over the phone and email. The role requires reliability, attention to detail, and strong communication skills, offering 40 hours per week at $21.00 per hour.

Qualifications

• Reliable and detail-oriented in a structured support environment.
• Experience in customer service, help desk, call center, or technical support.
• Comfortable providing phone-based support.

Responsibilities

• Assist users with account creation and password resets.
• Provide communication and customer support while resolving issues.
• Perform data quality checks on user records.
• Document support requests in the ticketing system.
• Verify user training completion.
• Respond to support requests via phone and email.
• Troubleshoot login issues.

Skills

Customer service experience

Help desk experience

Strong communication skills

Tech-savvy

Data entry skills

Job description

HotFoot Recruiters is hiring for Provider Support Specialists (Temp) to assist a technology organization during a high-volume support period. This is a short-term contract role supporting system access requests, troubleshooting login issues, and assisting users with account setup and basic technical support.

This role is ideal for candidates with customer service, call center, or help desk experience who are comfortable supporting users over the phone and via email while working with internal systems.

Location: Downtown Phoenix, AZ 85004 (On-Site)

Type: Contract (6 Weeks)

Schedule: 40 hours/week

Pay: $21.00/hr

Start Date: End of May

Responsibilities

• Assist users with account creation, password resets, and system access requests.
• Provide clear communication and customer support while resolving user issues.
• Perform data quality checks including reviewing duplicate or merged records.
• Document support requests and updates within the ticketing system.
• Verify user training completion and system eligibility requirements.
• Respond to incoming support requests via phone and email.
• Troubleshoot login and authentication issues.

Qualifications

• Reliable, detail-oriented, and able to work in a structured support environment.
• Experience in customer service, help desk, call center, or technical support roles.
• Comfortable providing phone-based support and handling support tickets.
• Strong communication skills and ability to assist non-technical users.
• Tech-savvy with the ability to quickly learn new systems.
• Strong data entry and computer navigation skills.