Desktop Support Technician (100% Onsite – Phoenix, AZ)

SunSoft Online LLC; Phoenix (AZ); On-site; USD 34,440 - 55,104; Part time

Job summary

SunSoft Online LLC is seeking a Desktop Support Technician for a long-term, 100% onsite contract in Phoenix, Arizona. You will provide end-user support in a professional enterprise environment, handling hardware and software issues and helping with deployments.

The role requires experience with Windows, Microsoft 365, Active Directory, and strong customer service skills. On-site work and in-person interviews in Phoenix are required for the duration of the contract through July 2027.

Qualifications

• Experience providing desktop or end-user support in enterprise environments.
• Strong troubleshooting and problem-solving skills.
• Experience supporting Windows operating systems and Microsoft 365.
• Familiarity with Active Directory and ticketing systems is a plus.

Responsibilities

• Provide desktop and end-user technical support.
• Install, configure, and troubleshoot desktop and laptop computers.
• Diagnose hardware and software issues and resolve them.
• Support Windows OS and Microsoft Office/M365 applications.
• Configure peripherals and mobile devices.
• Document resolutions and respond to support requests.
• Assist with workstation deployments, upgrades, and replacements.

Skills

Desktop Support

Windows OS

Microsoft 365

Active Directory

Ticketing Systems

Customer Service

Tools

Remote/Desktop tools

Job description

Phoenix, United States | Posted on 07/16/2026

Location: Phoenix, AZ

Work Schedule: Monday–Friday, 8:30 AM–5:30 PM

Job Type: Contract (August 2026 – July 2027)

Compensation: Competitive W2 Rate (DOE)

About the Role

SunSoft Online is seeking an experienced Desktop Support Technician for a long-term contract opportunity with our client, an Arizona state agency. This is a 100% onsite position providing desktop and technical support for end users in a professional enterprise environment.

Responsibilities

• Provide desktop and end-user technical support.
  
• Install, configure, and troubleshoot desktop and laptop computers.
  
• Diagnose and resolve hardware and software issues.
  
• Support Windows operating systems and Microsoft Office applications.
  
• Configure peripherals including printers, monitors, and mobile devices.
  
• Respond to support requests and document resolutions.
  
• Assist with workstation deployments, upgrades, and replacements.
  
• Deliver excellent customer service while supporting internal users.
  

Preferred Qualifications

• Experience providing desktop or technical support in an enterprise environment.
  
• Strong troubleshooting and problem-solving skills.
  
• Experience supporting Windows operating systems.
  
• Familiarity with Microsoft Office and Microsoft 365.
  
• Experience with Active Directory, account administration, or ticketing systems is a plus.
  
• Excellent communication and customer service skills.
  

Additional Requirements

• Must currently reside in the Phoenix, Arizona metropolitan area.
  
• Must be authorized to work in the United States without sponsorship.
  
• Resume must clearly show current city and state.
  
• Must be available for an in-person interview in Phoenix during the week of July 20, 2026, if requested.
  
• Must be able to start within two weeks of an offer.
  
• HireRight background check and drug screening required.
  

Why Join?

• Long-term contract through July 2027.
  
• Opportunity to support enterprise IT operations.
  
• Professional team environment.
  

Apply Today

Interested candidates should submit their updated resume as soon as possible.

To allow time for review and submission, applications should be received by Monday, July 20, 2026 at 1:00 PM (Arizona Time).