Provider Services Program Assistant

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work environment

Paid time off

401K plan

LTD & Life Insurance

Job summary

Old Colony Elder Services (OCES) is expanding to the south shore and surrounding towns, seeking a Provider Services Program Assistant to support the Provider Services department with administrative tasks and data handling.

You will monitor provider data, assist with calls, support the Quality and Contracts Manager, and help maintain privacy and accuracy while delivering friendly, client-focused service in a hybrid 35-hour work week with benefits.

Qualifications

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect privacy and confidentiality in the workplace.

Responsibilities

• Monitor Provider Direct and correct errors in a timely, accurate manner.
• Review/analyze/correct data in electronic records and spreadsheets.
• Assist with consumer/provider calls as needed.

Skills

Communication skills

Computer skills

Privacy confidentiality

Data handling

Office procedures

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Provider Services Program Assistant who will be responsible to provide administrative support to the Provider Services department and perform related functions as assigned by the program management

What You’ll Do

• Monitor Provider Direct and correct errors in timely, accurate manner
• Review/ analyze/correct data in electronic computer record and/or spreadsheets
• Assist with consumer/provider calls as needed
• Assisting Quality and Contracts Manager with other projects
• Other duties as assigned

What You’ll Bring

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect the workplace and providers with privacy and confidentiality
• Ability to deal effectively with statistical and financial data
• Knowledge of general office procedures and equipment
• Proficient with Microsoft Office Suite or related software.

What You’ll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F work week; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

Salary: $19.35 per hour