Home Care Program Care Manager

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Generous PTO

Benefits: LTD & life insurance

401K plan

Job summary

Old Colony Elder Services (OCES) seeks a Home Care Program Manager to plan, organize, manage and evaluate Home Care program operations and staff. You will provide oversight to assigned staff, supervise care management activities, and ensure regulatory compliance within a hybrid work environment.

The role emphasizes staff development, program analysis, and collaboration across disciplines while maintaining detailed documentation and adherence to funding source regulations.

Qualifications

• Minimum of five years of experience in the human services field; including two years in a supervisory capacity.
• ASAP experience preferred, experience in organization, administration and supervision.
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Provide oversight and direction to assigned staff.
• Oversee all care management aspects of HC program.
• Contribute to the development and implementation of procedures, standards and guidelines for program/department operations.
• Ensure program integrity and regulatory compliance.
• Implement quality measures' conduct quality reviews to ensure they are met.
• Participate in planning and execution of comprehensive staff development and training programs.
• Participate in program analysis and evaluation including determination of service needs/gaps and the quality and effectiveness of services delivered.
• Advise and consult with other HC management staff from various disciplines on a regular basis.
• As directed, represent OCES at external meetings and participate in public outreach/education activities and events.
• Maintain a detailed knowledge of current OCES policies, and standards, funding source regulations.
• Maintain accurate documentation.

Skills

Staff supervision

Adaptability

Written & verbal communication

Computer proficiency

MS Office

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Program Manager to work in our Home Care department to plan, organize, manage and evaluate HC Program operations and assigned care management staff.

What You'll Do

• Provide oversight and direction to assigned staff
• Oversee all care management aspects of HC program
• Contribute to the development and implementation of procedures, standards and guidelines for program/department operations
• Ensure program integrity and regulatory compliance
• Implement quality measures' conduct quality reviews to ensure they are met
• Participate in planning and execution of comprehensive staff development and training programs
• Participate in program analysis and evaluation including determination of service needs/gaps and the quality and effectiveness of services delivered
• Advise and consult with other HC management staff from various disciplines on a regular basis
• As directed, represent OCES at external meetings and participate in public outreach/education activities and events
• Maintain a detailed knowledge of current OCES policies, and standards, funding source regulations
• Maintain accurate documentation

What You'll Bring

• Your passion for helping others and desire to make a difference.
• Adaptability to be able to change as the needs of consumers or/ programs change
• Minimum of five years of experience in the human services field; including two years in a supervisory capacity
• ASAP experience preferred, experience in organization, administration and supervision
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What You'll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.

Salary: $26.69 per hour