Provider Services Program Assistant

Old Colony Elder Services, Inc.; Brockton (MA); Hybrid; USD 36,000 - 45,000; Full time

Benefits offered by this job

Work-life balance

Benefits package

Job summary

Old Colony Elder Services, Inc. in Massachusetts seeks a Provider Services Program Assistant to provide administrative support to the Provider Services department and assist with related tasks as assigned by program management.

The role requires excellent written and verbal communication, strong computer skills, and strict respect for privacy and confidentiality when handling data and interactions with providers and consumers.

Qualifications

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect the workplace and providers with privacy and confidentiality
• Ability to deal effectively with statistical and financial data
• Knowledge of general office procedures and equipment
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Monitor Provider Direct and correct errors in timely, accurate manner
• Review/ analyze/correct data in electronic computer record and/or spreadsheets
• Assist with consumer/provider calls as needed
• Assisting Quality and Contracts Manager with other projects
• Other duties as assigned

Skills

Communication skills

Computer skills

Privacy

Data handling

Office procedures

MS Office

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Provider Services Program Assistant who will be responsible to provide administrative support to the Provider Services department and perform related functions as assigned by the program management.

What you'll do:

• Monitor Provider Direct and correct errors in timely, accurate manner
• Review/ analyze/correct data in electronic computer record and/or spreadsheets
• Assist with consumer/provider calls as needed
• Assisting Quality and Contracts Manager with other projects
• Other duties as assigned

What you'll bring:

• Excellent written and verbal skills.
• Excellent computer skills.
• Ability to respect the workplace and providers with privacy and confidentiality
• Ability to deal effectively with statistical and financial data
• Knowledge of general office procedures and equipment
• Proficient with Microsoft Office Suite or related software.

What you'll get:

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F work week; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.