Provider Onboarding Program Director

SCP Health; Traverse City (MI); Hybrid; USD 111,000 - 164,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development

Wellness resources

Job summary

SCP Health in Traverse City, MI is seeking an experienced Program Manager to lead provider onboarding and end-to-end program execution. You will coordinate with operations, compliance, legal teams and hospital clients to align goals and deliverables, while driving timelines, milestones, and resource allocation.

The role requires 8+ years in program/project management, PMP/PgMP/PfMP or similar certification, and strong skills in MS Project, Tableau, and Power BI.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Information Technology, or related field.
• 8+ years of progressive experience in program management, project management, or a similar field.
• 2+ years of direct project leadership.
• Proficiency in project management tools and data visualization platforms (e.g., MS Project, Tableau, Power BI).

Responsibilities

• Design, develop, and lead the end-to-end onboarding process for new, converting providers within established timeframes.
• Coordinate effectively with internal and external stakeholders.
• Collaborate with internal teams (operations, compliance, legal) and external providers and hospital clients to align program goals and deliverables.
• Develop and manage program objectives and detailed project plans, including timelines, milestones, and resource allocation.
• Identify risks and develop mitigation strategies for seamless execution.
• Continuously assess and improve onboarding processes for efficiency and stakeholder satisfaction.
• Provide regular updates to leadership on progress, risks, and outcomes.
• Ensure onboarding activities comply with organizational policies, standards, and regulatory requirements.

Skills

Multi-project management

PM tools (MS Project/Asana)

Analytical thinking

Business acumen

Attention to detail

Communication skills

Problem-solving

Education

Bachelor’s degree

Tools

MS Project

Tableau

Power BI

Job description

SCP Health in Traverse City, MI is seeking an experienced Program Manager to lead provider onboarding and end-to-end program execution. You will coordinate with operations, compliance, legal teams and hospital clients to align goals and deliverables, while driving timelines, milestones, and resource allocation.

The role requires 8+ years in program/project management, PMP/PgMP/PfMP or similar certification, and strong skills in MS Project, Tableau, and Power BI.