Provider Enablement & Performance Program Lead

AdventHealth; Town of Florida (NY); On-site; USD 92,000 - 172,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement plan

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Maitland, Florida is seeking a Senior Operations Analyst to optimize performance across departments using data-driven management. You will develop dashboards, standardize policies, and collaborate with executives to embed accountability into workflows.

The role focuses on improving quality, utilization, and cost efficiency, with a strong emphasis on process engineering, cross-functional leadership, and advanced Excel analytics. Equal opportunity employer.

Qualifications

• Strong project management and process engineering skills.
• Excellent communication, negotiating, and collaborating abilities.
• Proficiency in data analysis, interpretation, and business analytics.
• Strategic thinking and a keen understanding of healthcare value across specialties.
• Ability to lead cross-functional teams and collaborate with executives.
• Demonstrated skills in advanced use of Microsoft Excel for analysis and data manipulation.

Responsibilities

• Identifies process optimization opportunities and develops standardized policies to support organizational goals.
• Collaborates with cross-functional teams and leadership to align strategies, ensure seamless operations, and drive continuous improvement.
• Utilizes advanced analytics and tools to create performance dashboards and drive improvement.
• Develops and maintains a comprehensive performance management system focused on quality, utilization, cost, and escalations.
• Establishes and manages action plan processes to ensure timely and effective remediation strategies.
• Collaborates with executives and leaders to define accountability measures and integrate them into operational workflows.
• Implements and maintains a tracking system to document remediation and accountability activities for teams.
• Partners with Governance to align performance management systems with operations.
• Collaborates with Operations leadership to support system integration and AdventHealth platforms.
• Oversees performance management capabilities in partnership with Operations to support efficient performance workflows.
• Leads initiatives related to performance practice management in coordination with leadership teams, finance, and operations.
• Manages performance programs and integrates them into operational workflows.
• Performs other duties as assigned.

Skills

Project management

Process engineering

Communication

Data analysis

Strategic thinking

Cross-functional leadership

Excel advanced

Education

Bachelor's degree

Master's degree

Tools

CRM systems

Excel

Healthcare tech apps

Job description

AdventHealth in Maitland, Florida is seeking a Senior Operations Analyst to optimize performance across departments using data-driven management. You will develop dashboards, standardize policies, and collaborate with executives to embed accountability into workflows.

The role focuses on improving quality, utilization, and cost efficiency, with a strong emphasis on process engineering, cross-functional leadership, and advanced Excel analytics. Equal opportunity employer.