Provider Directory Data Specialist

CVS Health; Indiana; On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Indiana is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate demographic and directory information, and document findings in QuickBase and Salesforce. The Specialist will support data quality initiatives by collecting and analyzing results to identify trends and root causes, contributing to an improved member experience.

The role also includes supporting Medicaid and Dual provider directory validation efforts, regulatory

Qualifications

• ~1-2 years experience in healthcare administration.
• ~ Strong Oral communcaiton skills

Responsibilities

• Conduct outbound provider office outreach to validate directory demographic information, provider participation, and accessibility data.
• Accurately document outreach findings in QuickBase, Salesforce, and other designated systems.
• Support Medicaid and Dual provider directory monitoring and validation activities.
• Participate in special projects and ad hoc outreach initiatives related to provider data quality and directory validation.
• Maintain productivity, quality, and accuracy standards while managing a high volume of provider outreach activities.

Skills

Oral communication

Healthcare administration

Education

High school diploma or equivalent

Tools

QuickBase

Salesforce

Job description

CVS Health in Indiana is seeking a Provider Data Services Specialist to conduct proactive outreach to provider offices, validate demographic and directory information, and document findings in QuickBase and Salesforce. The Specialist will support data quality initiatives by collecting and analyzing results to identify trends and root causes, contributing to an improved member experience.

The role also includes supporting Medicaid and Dual provider directory validation efforts, regulatory