Provider Credentialing Specialist (Telehealth)

MindCare Solutions Group; United States; Remote; USD 55,000 - 60,000; Full time

Job summary

MindCare Solutions Group is seeking a Credentialing Coordinator to support provider intake, credentialing readiness, licensure tracking, and expirable monitoring. This remote Telehealth role ensures timely escalation of blockers and guides new providers through post-offer credentialing, delivering a positive provider experience.

The position is full-time with a compensation range of $55,000–$60,000, offering telehealth operations and collaboration with HR, Scheduling, and Compliance teams to

Qualifications

• Experience in healthcare operations, credentialing coordination, or related administrative leadership.
• Strong understanding of credentialing workflows and partner facility requirements.
• Experience with external partners, healthcare facilities, client accounts, or provider groups.
• Excellent verbal and written communication with follow-up to completion.
• Strong organizational skills managing multiple providers and timelines.
• Comfort working cross-functionally with HR, Recruiting, Credentialing, Care Navigation, Clinical Operations, Partner Success, and partner-facing teams.
• Proficiency with workflow tracking systems and credentialing platforms.
• Core competencies include provider relationship management, partner success support, credentialing and onboarding coordination, recruiting and pipeline awareness, scheduling alignment, problem solving, escalation, attention to detail, and urgency around rate-limiting steps.
• Experience with primary source verification.

Responsibilities

• Serve as the primary contact for internal credentialing of new providers.
• Monitor progress through internal credentialing and follow up on missing items.
• Communicate clearly with providers and ensure timely escalation of blockers.
• Maintain real-time status tracking of provider and facility applications and licensure readiness.
• Coordinate with state boards, providers, and internal stakeholders for license applications and renewals.
• Track provider state licenses, DEA/CDS registrations, facility privileges, and related expirables to support deployment readiness.

Skills

Provider relationship management

Cross-functional collaboration

Communication (verbal & written)

Organizational skills

Attention to detail

Escalation & problem solving

Workflow tracking

Primary source verification

Credentialing coordination

Tools

Microsoft Office

Job description

MindCare Solutions Group is seeking a Credentialing Coordinator to support provider intake, credentialing readiness, licensure tracking, and expirable monitoring. This remote Telehealth role ensures timely escalation of blockers and guides new providers through post-offer credentialing, delivering a positive provider experience.

The position is full-time with a compensation range of $55,000–$60,000, offering telehealth operations and collaboration with HR, Scheduling, and Compliance teams to