Healthcare Credentialing Coordinator-Licensing & Onboarding

MindCare Solutions Group; Nashville (TN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health and Wellness

FSA

401K 4% match

Life/AD&D

Short/Long term disability

Job summary

MindCare Solutions Group in Nashville, TN is seeking a Credentialing Coordinator to manage provider intake, credentialing readiness, licensure tracking, and onboarding processes. You will serve as the primary internal credentialing contact and ensure timely escalation of blockers that could affect start dates or partner coverage.

This full-time role offers a comprehensive benefits package and opportunities to work across HR, Recruiting, Scheduling, Clinical Operations, and Care Navigation to

Qualifications

• Experience in healthcare operations, credentialing coordination, or related administrative leadership.
• Strong understanding of credentialing workflows, healthcare staffing processes, and partner facility requirements preferred.
• Experience working with external partners, healthcare facilities, client accounts, or provider groups preferred.
• Excellent verbal and written communication skills with the ability to explain requirements clearly and drive follow-up to completion.
• Strong organizational skills and ability to manage multiple providers, priorities, timelines, and stakeholders at once.
• Comfort working cross-functionally with Recruiting, HR, Credentialing, Care Navigation, Clinical Operations, Partner Success, and partner-facing teams.
• Proficiency with workflow tracking systems, credentialing platforms, scheduling tools, and Microsoft Office or similar applications; experience with credentialing platforms preferred.
• Core competencies include provider relationship management, partner success support, credentialing and onboarding coordination, recruiting and pipeline awareness, scheduling alignment, problem solving, escalation, attention to detail, and urgency around rate-limiting steps.
• Experience with primary source verification, hospital/facility credentialing applications, affiliation records, state board coordination, and OPPE/FPPE tracking preferred.

Responsibilities

• Serve as the primary point of contact for internal credentialing for new providers.
• Monitor progress through internal credentialing processes and follow up on missing or expired items.
• Communicate clearly with providers and coordinate timely resolutions.
• Track licenses, DEA/CDS, facility privileges, and expirable items to support deployment readiness.
• Initiate license applications, renewals, and recredentialing in coordination with state boards.
• Maintain real-time status tracking of provider and facility applications.
• Collaborate with HR, Recruiting, Scheduling, and Clinical teams to move providers from hire to deployment.
• Process provider enrollment applications for government and commercial networks.

Skills

Healthcare operations

Credentialing coordination

Verbal and written communication

Organizational skills

Cross-functional collaboration

Provider relationship management

Problem solving

Escalation

Tools

Microsoft Office

Credentialing platforms

Job description

MindCare Solutions Group in Nashville, TN is seeking a Credentialing Coordinator to manage provider intake, credentialing readiness, licensure tracking, and onboarding processes. You will serve as the primary internal credentialing contact and ensure timely escalation of blockers that could affect start dates or partner coverage.

This full-time role offers a comprehensive benefits package and opportunities to work across HR, Recruiting, Scheduling, Clinical Operations, and Care Navigation to