Provider Clinical Operations Leader

PwC; Kansas City (MO); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC in the United States is seeking a Provider Clinical Operations Consultant, Manager to lead client workstreams focused on provider clinical operations, combining operations consulting, health services knowledge, and process improvement to support clinical modernization.

You will lead teams, coach junior staff, manage workstreams, analyze performance data, and develop practical deliverables, while applying change management and digital tooling to improve service delivery and outcomes.

Qualifications

• Bachelor's degree required.
• At least 6 years of experience in provider clinical operations or health services consulting.

Responsibilities

• Lead provider clinical operations workstreams across client engagements.
• Manage project plans, timelines, and resource allocation for modernization.
• Guide teams in assessing current-state operations and identifying improvements.
• Develop recommendations for workflow optimization and service delivery models.
• Analyze performance metrics and operating data to inform decisions.
• Coordinate change management and adoption of new processes and tools.
• Build client relationships and facilitate discussions with stakeholders.
• Coach team members through feedback and deliverable reviews.
• Apply digital tooling and AI fluency to improve delivery methods.

Skills

Provider operations

Project management

Workflow redesign

Data analytics

Change management

Team leadership

AI fluency

Education

Bachelor's degree

Job description

PwC in the United States is seeking a Provider Clinical Operations Consultant, Manager to lead client workstreams focused on provider clinical operations, combining operations consulting, health services knowledge, and process improvement to support clinical modernization.

You will lead teams, coach junior staff, manage workstreams, analyze performance data, and develop practical deliverables, while applying change management and digital tooling to improve service delivery and outcomes.