Clinical Operations Transformation Lead

PwC; Minneapolis (MN); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC in Minneapolis is seeking a Provider Clinical Operations Consultant, Manager to lead client service workstreams focused on provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement skills. You will coach teams, manage workstreams, and apply analytical thinking to support clinical modernization across engagements.

You will guide workflow redesign, operating model assessments, and technology-enabled approaches to deliver improved

Qualifications

• At least a Bachelor's degree
• At least 6 years of experience

Responsibilities

• Leading provider clinical operations workstreams across client engagements in the health services sector
• Managing project plans, timelines, and resource allocation for clinical modernization initiatives
• Guiding teams in assessing current-state operations and identifying process improvement opportunities
• Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements
• Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions
• Coordinating change management activities and supporting adoption of new processes, tools, and practices
• Building client relationships and facilitating discussions with clinical and operational stakeholders
• Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams
• Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes

Skills

AI fluency

Data analytics

Digital tooling

Analytical thinking

Change management

Coaching teams

Workflow redesign

Operational excellence

Team leadership

Education

Bachelor's degree

Job description

PwC in Minneapolis is seeking a Provider Clinical Operations Consultant, Manager to lead client service workstreams focused on provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement skills. You will coach teams, manage workstreams, and apply analytical thinking to support clinical modernization across engagements.

You will guide workflow redesign, operating model assessments, and technology-enabled approaches to deliver improved