Clinical Operations Transformation Lead

PwC; Atlanta (GA); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC seeks a Provider Clinical Operations Consultant, Manager to lead client workstreams in provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement to support clinical modernization.

You will coach junior staff, manage workstreams, and apply sound judgment to analyze issues, delivering practical results across multiple priorities for client engagements.

Qualifications

• Bachelor's degree required.
• Minimum 6 years of experience in provider clinical operations or health services.

Responsibilities

• Lead provider clinical operations workstreams across client engagements in health services.
• Manage project plans, timelines, and resource allocation for clinical modernization initiatives.
• Guide teams in assessing current-state operations and identifying process improvement opportunities.
• Develop recommendations for operational redesign, workflow optimization, and service delivery model improvements.
• Analyze performance metrics, operating findings, and service data to inform decisions.
• Coordinate change management activities and adoption of new processes, tools, and practices.
• Build client relationships and facilitate discussions with clinical and operational stakeholders.
• Coach team members through feedback, mentoring, and reviews across multiple workstreams.
• Apply digital tooling, AI fluency, and analytical thinking to improve delivery methods and outcomes.

Skills

Provider clinical operations

Healthcare operations

Leadership

Project management

Data analytics

Education

Bachelor's degree

Job description

PwC seeks a Provider Clinical Operations Consultant, Manager to lead client workstreams in provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement to support clinical modernization.

You will coach junior staff, manage workstreams, and apply sound judgment to analyze issues, delivering practical results across multiple priorities for client engagements.