Health Services Clinical Ops Leader - Process Optimization

PwC; Houston (TX); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC is seeking a Provider Clinical Operations Consultant, Manager to lead client service workstreams focused on provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement to support clinical modernization within our Operations Consulting practice.

You will guide teams, coach junior staff, manage workstreams, and analyze complex issues to deliver practical deliverables across multiple engagements, including workflow redesign and

Qualifications

• Bachelor's degree is required.
• 6+ years of experience required.

Responsibilities

• Leading provider clinical operations workstreams across client engagements in the health services sector
• Managing project plans, timelines, and resource allocation for clinical modernization initiatives
• Guiding teams in assessing current-state operations and identifying process improvement opportunities
• Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements
• Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions
• Coordinating change management activities and supporting adoption of new processes, tools, and practices
• Building client relationships and facilitating discussions with clinical and operational stakeholders
• Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams
• Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes

Skills

Data analytics

AI fluency

Analytical thinking

Digital tooling

Education

Bachelor's degree

Job description

PwC is seeking a Provider Clinical Operations Consultant, Manager to lead client service workstreams focused on provider clinical operations, combining operations consulting methods, health services knowledge, and process improvement to support clinical modernization within our Operations Consulting practice.

You will guide teams, coach junior staff, manage workstreams, and analyze complex issues to deliver practical deliverables across multiple engagements, including workflow redesign and