Proposal Manager

LabConnect; Johnson City, Northern (TN, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

LabConnect in Johnson City, TN is seeking a qualified Proposal Manager to oversee the quotation process for clinical studies. You will coordinate budgeting, pricing tools, and third-party quotes to deliver accurate, timely submissions.

You will collaborate with Business Development and cross-functional teams, update CRM records, and support client-facing proposals while ensuring compliance with internal guidelines and quality standards.

Qualifications

• Bachelor’s degree or equivalent in science, business, or marketing related discipline; 3–5 years customer service or related experience.
• Experience in a contract research and/or research setting preferred.
• Equivalent combination of education and experience may substitute for listed items.

Responsibilities

• Manage individual study quotation preparation process and timelines to exceed customer expectations.
• Prepare quotations using pricing tools and obtain third party vendor quotes.
• Participate in strategy calls and budget review calls.
• Assist in recommendations on proposals based on financial and operational criteria.
• Coordinate cross-functional teams to improve quotation quality and timeliness.
• Follow up with Business Development Directors to ensure complete proposals.

Skills

Budget management

Analytical thinking

Presentation skills

Communication

Problem solving

Education

Bachelor’s degree or equivalent in science, business, or marketing related discipline

Tools

Salesforce

SharePoint

Microsoft Office

Job description

Job Summary

The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Duties and Responsibilities

• Manage individual study quotation preparation process and timelines to exceed customer expectations and facilitate an efficient, high quality, accurate, and timely submission for assigned tasks.

• Prepare quotations using the company’s pricing tools.
• Obtain third party vendor quotes from partner companies.
• Participate in strategy calls and budget review calls, as needed.
• Assist in making recommendations on desirable proposals, based on established financial and operational criteria, as required.
• Participate in cross-functional teams to improve the quality and timeliness of the quotation submissions.
• Follow up with Business Development Directors to ensure that proposals are complete and answer their need.
• Assist with the preparation of Business Development presentations, when requested.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• Act as an expert resource to internal and external customers.
• Participate in Proposal Management initiatives, when requested.
• Perform all other related duties, as assigned.

Education and Experience

• Bachelor’s degree or equivalent in science, business, or marketing related discipline, 3-5 years customer service or related experience.
• Experience in a contract research and/or research setting preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Skills and Ability

• Ability to perform calculations and manage budgets. Ability to apply mathematical concepts to budget management for clinical trials.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or clinical research protocols. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from colleagues and clients.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must have a working knowledge of Microsoft Office applications including word processing, spreadsheets, and PowerPoint, as well as an aptitude for learning new database software quickly. SalesForce and SharePoint experience preferred.

Supervisory Responsibilities:

None

Physical Demands:

Remote/Hybrid, Other Desk-Based Roles

While performing the duties of this job, the occupant is regularly required to:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.
• Insert any other physical requirements of the position. To enter multiple lines, press “Enter” to start a new bullet point.

Travel Requirements:

Minimal

One Global Team

At LabConnect, we are proud to beone global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.