Property Services Manager: Maintenance & Turnaround

UDR Careers; Texas; On-site; USD 63,000 - 70,000; Full time

Job summary

UDR is hiring a Service Manager for the Boston community at 345 Harrison, a 583-home apartment community in Boston, MA. You will oversee maintenance, safety, and amenities, ensuring operations meet company standards and legal requirements.

You will lead a service team, manage budgets, schedule turnarounds for vacant units, perform inspections, and coordinate with vendors to keep units and grounds in top condition.

Qualifications

• High School Diploma or equivalent preferred.
• Technical or vocational certificate and/or degree preferred.
• Minimum of four years’ experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance.
• Must be EPA Type II certified: Type III or Universal may be required at some locations.
• Experience supervising associates is preferred.
• Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment required for some properties and preferred for all properties.
• Some locations require certification in pool operation (CPO).
• Must have and maintain a valid driver’s license unless otherwise noted.

Responsibilities

• Manage and complete resident service and maintenance requests as required, including work orders.
• Meet the service budget and manage financial resources for maintenance and repair projects within approved budget guidelines.
• Provide leadership with the service team including interviewing, orientation, training and feedback to the District Service Manager.
• Lead, direct, and supervise the service team in day-to-day functions.
• Review and approve Kronos timekeeping records for direct reports at the community.
• Manage and schedule service support to maintain appearance, safety and OSHA/legal requirements.
• Manage execution of emergency repairs from within service team or third-party vendor.
• Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans.

Job description

UDR is hiring a Service Manager for the Boston community at 345 Harrison, a 583-home apartment community in Boston, MA. You will oversee maintenance, safety, and amenities, ensuring operations meet company standards and legal requirements.

You will lead a service team, manage budgets, schedule turnarounds for vacant units, perform inspections, and coordinate with vendors to keep units and grounds in top condition.