Property Security & Guest Experience Officer

Comstock Holding Companies, Inc.; Arlington (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Free Parking

EV charging

Parental Leave

Friendly work environment

Job summary

Comstock Holding Companies, Inc. is seeking a Security Officer for ParkX Management to maintain a safe, clean, and welcoming environment for residents, tenants and guests.

The role involves hourly patrols, access control, incident reporting, and coordination with property management to deter damage and ensure safety. The ideal candidate has a High School Diploma, Virginia security officer certification, at least 1 year in customer service, a valid license, and flexibility to work evenings and

Qualifications

• High School Diploma required.
• Virginia security officer certification required by VA state.
• Minimum 1 year experience in customer-service related field.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue Banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the “no dogs on the plaza” policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work that is occurring at the property to management.
• If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately.
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances.
• Close loading dock doors as needed.
• Report any concerns to management.
• Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed.
• Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp.
• Reston Station: For Special event, ensure that the plaza marketing plan is followed.
• Reston Station: Manage traffic coming onto the plaza and keep it moving

Skills

Customer service

Communication

Time management

Problem solving

Attention to detail

Reliability

Education

High School Diploma

Virginia security officer certification

Job description

Comstock Holding Companies, Inc. is seeking a Security Officer for ParkX Management to maintain a safe, clean, and welcoming environment for residents, tenants and guests.

The role involves hourly patrols, access control, incident reporting, and coordination with property management to deter damage and ensure safety. The ideal candidate has a High School Diploma, Virginia security officer certification, at least 1 year in customer service, a valid license, and flexibility to work evenings and