Property Operations & Tenant Experience Admin

Mack & Associates, Ltd.; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Job summary

A prominent real estate company is hiring a Property Administrator for their Chicago office. This in-person role offers a salary of $60,000–$65,000 and is suited for individuals who excel in providing high-touch customer service and managing day-to-day property operations. Responsibilities include overseeing customer service, managing tenant relations, and supporting financial processes. Candidates should have 1–3 years of relevant experience, strong organizational skills, and proficiency in Microsoft Office. A comprehensive benefits package is included.

Qualifications

• 1-3 years of experience in customer service, hospitality, or commercial real estate environments.
• Highly organized with exceptional attention to detail.
• Strong verbal and written communication skills.
• Thrives in a fast-paced, service-oriented environment.

Responsibilities

• Serve as the on-site ambassador, creating a welcoming and professional experience.
• Oversee daily customer service operations, responding promptly to inquiries.
• Support the Property Management Office for smooth operations.
• Manage invoicing, rent statements, and billing inquiries accurately.

Skills

Customer service experience

Attention to detail

Communication skills

Organizational skills

Interpersonal skills

Leadership skills

Tools

Microsoft Office

Job description

A prominent real estate company is hiring a Property Administrator for their Chicago office. This in-person role offers a salary of $60,000–$65,000 and is suited for individuals who excel in providing high-touch customer service and managing day-to-day property operations. Responsibilities include overseeing customer service, managing tenant relations, and supporting financial processes. Candidates should have 1–3 years of relevant experience, strong organizational skills, and proficiency in Microsoft Office. A comprehensive benefits package is included.