Property Administrator

Mack & Associates, Ltd.; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Job summary

A prominent real estate company is hiring a Property Administrator for their Chicago office. This in-person role offers a salary of $60,000–$65,000 and is suited for individuals who excel in providing high-touch customer service and managing day-to-day property operations. Responsibilities include overseeing customer service, managing tenant relations, and supporting financial processes. Candidates should have 1–3 years of relevant experience, strong organizational skills, and proficiency in Microsoft Office. A comprehensive benefits package is included.

Qualifications

• 1-3 years of experience in customer service, hospitality, or commercial real estate environments.
• Highly organized with exceptional attention to detail.
• Strong verbal and written communication skills.
• Thrives in a fast-paced, service-oriented environment.

Responsibilities

• Serve as the on-site ambassador, creating a welcoming and professional experience.
• Oversee daily customer service operations, responding promptly to inquiries.
• Support the Property Management Office for smooth operations.
• Manage invoicing, rent statements, and billing inquiries accurately.

Skills

Customer service experience

Attention to detail

Communication skills

Organizational skills

Interpersonal skills

Leadership skills

Tools

Microsoft Office

Job description

A prominent real estate company is hiring a Property Administrator to join their Chicago office. This in-person role offers a salary range of $60,000–$65,000 and is ideal for someone passionate about delivering a high-touch customer experience while supporting the day-to-day operations of a busy property. The Property Administrator will be instrumental in ensuring seamless office operations, fostering strong tenant relationships, and driving service excellence across the property. This position also includes a comprehensive benefits package, including health insurance and a 401(k) plan.

Responsibilities

• Serve as the on-site ambassador, creating a welcoming and professional experience for tenants and visitors
• Oversee daily customer service operations, responding promptly to inquiries, requests, and issues
• Support the Property Management Office to ensure smooth day-to-day operations, including tenant onboarding
• Promote and enhance building amenities and initiatives to elevate the tenant experience
• Manage invoicing, rent statements, and billing inquiries with accuracy and attention to budget alignment
• Assist with monthly and annual financial processes, including accruals and budgeting support
• Keep tenant-facing systems and communications up to date and accessible
• Collaborate closely with the property management team on projects and operational priorities

Qualifications

• 1–3 years of experience in customer service, hospitality, or commercial real estate environments
• Highly organized with exceptional attention to detail
• Proficient in Microsoft Office or similar software
• Strong verbal and written communication skills
• Thrives in a fast-paced, service-oriented environment
• Excellent interpersonal skills with a customer-first approach
• Professional, reliable team player with emerging leadership skills and a growth mindset