Property Operations Supervisor - Signia by Hilton Orlando and Waldorf Astoria Orlando

Hilton; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a Property Operations Supervisor to oversee operations at two prestigious locations. This role involves ensuring the safety and functionality of facilities, responding to guest inquiries, and leading a dedicated team. With a focus on exceptional guest experiences, this position offers an exciting opportunity to contribute to a company renowned for its commitment to quality and innovation in the hospitality sector. Join a team that values integrity, teamwork, and adaptability while enjoying comprehensive benefits and opportunities for personal and professional growth.

Benefits

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Strong supervisory skills and experience in property operations.
• Ability to respond to inquiries and emergency situations effectively.

Responsibilities

• Supervise property operations to ensure safety and functionality.
• Respond to guest requests and coordinate maintenance operations.

Skills

Supervisory Skills

Customer Service

Problem Solving

Adaptability

Education

High School Diploma

Relevant Certifications

Job description

Signia by Hilton Bonnet Creek (https://www.hilton.com/en/hotels/orlhhsa-signia-by-hilton-orlando-bonnet-creek/?SEO_id=GMB-AMER-SA-ORLHHSA&y_source=1_MTIyMDc5MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) and Waldorf Astoria Orlando (https://www.hilton.com/en/hotels/orlbcwa-waldorf-astoria-orlando/?SEO_id=GMB-AMER-WA-ORLBCWA&y_source=1_MTE2MDM0MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) are searching for a talented Property Operations Supervisor to join their team!

Shift Pattern: Open availability is required including weekdays, weekends, and holidays *2nd Shift 4pm-Midnight

Pay Range: $24.96 per hour

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
• Respond to guest and team member inquiries, requests and concerns in a timely, friendly and efficient manner
• Respond to emergency situations according to standards and guidelines
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting evaluations, training and delivering recognition and reward
• Coordinate maintenance operations, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Engineering, Maintenance and Facilities

Title: Property Operations Supervisor - Signia by Hilton Orlando and Waldorf Astoria Orlando

Location: null

Requisition ID: HOT0BIG6

EOE/AA/Disabled/Veterans