Property Operations Supervisor - Signia by Hilton Orlando and Waldorf Astoria Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading global hospitality company as a Property Operations Supervisor, where you will oversee maintenance operations and ensure guest satisfaction. This full-time role offers a dynamic work environment and the chance to develop your skills in a supportive team. With a focus on exceptional service, you will play a vital role in maintaining the safety and functionality of the property, all while enjoying a comprehensive benefits package that promotes your personal and professional growth. If you're passionate about hospitality and ready to make an impact, this is the opportunity for you!

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in supervising property operations and maintenance.
• Strong customer service skills and ability to respond to inquiries.

Responsibilities

• Supervise Property Operations to maintain facility safety and functionality.
• Respond to guest inquiries and emergency situations efficiently.

Skills

Supervision

Customer Service

Emergency Response

Team Development

Job description

Job Description - Property Operations Supervisor - Signia by Hilton Orlando and Waldorf Astoria Orlando (HOT0BLUE)

Job Description

Property Operations Supervisor - Signia by Hilton Orlando and Waldorf Astoria Orlando (

Job Number:

HOT0BLUE

Shift Pattern: Open availability is required including weekdays, weekends, and holidays; 2nd Shift 4pm-Midnight and Overnight shifts

Pay Range: $24.96 per hour

What are the benefits of working for Hilton?*

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems, and grounds according to federal, state, and local regulations.
• Respond to guest and team member inquiries, requests, and concerns in a timely, friendly, and efficient manner.
• Respond to emergency situations according to standards and guidelines.
• Assist in monitoring and developing team member performance, including providing supervision, scheduling, conducting evaluations, training, and delivering recognition and rewards.
• Coordinate maintenance operations as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Full-time

Department

Engineering, Maintenance, and Facilities