Property Operations & Resident Experience Lead

Avenue5 Residential, LLC; Smyrna (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mentoring

Professional development

Discounts

Tuition reimbursement

Robust recognition program

Paid holidays

Job summary

Avenue5 Residential, LLC in Smyrna, TN is seeking a Property Manager to oversee daily property operations, lease administration, maintenance coordination, and reporting. You will drive resident satisfaction, partner with vendors, and ensure financial performance in line with company standards.

The role requires 2–3 years in property management, high school diploma (Bachelor’s preferred), and experience with Salesforce.com or Yardi Voyager is a plus.

Qualifications

• High school diploma required; Bachelor’s degree preferred
• Two to three years of property management experience required
• Knowledge of resident rental lifecycle activities preferred
• Real estate license preferred or may be required in some locations
• Knowledge of Salesforce.com and Yardi Voyager preferred

Responsibilities

• Manage day-to-day property operations including resident satisfaction and retention
• Lease administration, rent collection and delinquency management
• Coordinate maintenance and vendor contracts
• Oversee property P&L and marketing in line with standards
• Provide excellent customer service and meet client expectations
• Recruit, interview, and hire staff as needed
• Lead and coach associates; communicate vision and develop talent
• Execute marketing plans to attract residents
• Ensure compliance with property management guidelines
• Respond to resident concerns and liaise with corporate office
• Maintain safety and risk management records
• Organize emergency evacuation plans
• Other duties as assigned

Skills

Organizational skills

Interpersonal skills

Microsoft Office

English proficiency

Customer service

Communication

Time management

Education

High school diploma

Bachelor’s degree preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential, LLC in Smyrna, TN is seeking a Property Manager to oversee daily property operations, lease administration, maintenance coordination, and reporting. You will drive resident satisfaction, partner with vendors, and ensure financial performance in line with company standards.

The role requires 2–3 years in property management, high school diploma (Bachelor’s preferred), and experience with Salesforce.com or Yardi Voyager is a plus.