Property Operations Assistant - Resident Experience

Avenue5 Residential; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Mentoring

Professional development

Discounts

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential in Nashville is seeking an Assistant Property Manager to support the property manager in daily operations, leasing, maintenance coordination, and resident relations. This on-site role focuses on delivering excellent service to residents and owners while ensuring financial accuracy.

You will handle rent processing, reporting, lease renewals, move-ins/outs, and staff training, with opportunities for growth through mentoring and development programs.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 2–3 years of property management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Experience with Yardi Voyager or similar system preferred.

Responsibilities

• Assist the property manager in day-to-day operations and resident satisfaction.
• Maintain accounts receivable, rent posting, deposits, and rent roll.
• Prepare daily, weekly, and monthly financial and leasing reports.
• Review lease agreements and resident files for accuracy.
• Assist with training staff on leasing, marketing, and office operations.
• Handle move-ins/outs and lease renewals.
• Respond to resident relations and problem resolution.
• Ensure compliance with safety and company policies.

Skills

Interpersonal skills

Communication

Time management

Customer service

Problem solving

Education

High school diploma

Bachelor’s degree preferred

Real estate license preferred

Two to three years of property management experience

Knowledge of resident rental lifecycle activities

Tools

Microsoft Office Suite

Yardi Voyager

Job description

Avenue5 Residential in Nashville is seeking an Assistant Property Manager to support the property manager in daily operations, leasing, maintenance coordination, and resident relations. This on-site role focuses on delivering excellent service to residents and owners while ensuring financial accuracy.

You will handle rent processing, reporting, lease renewals, move-ins/outs, and staff training, with opportunities for growth through mentoring and development programs.