Property Operations & Leasing Specialist

AION; Akron (OH); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Chesapeake Pointe is seeking an Assistant Real Estate Manager to oversee daily community operations, provide exceptional customer service, and partner with the Real Estate Manager in their absence.

You will coordinate leasing activities, manage administrative tasks, and help drive occupancy and revenue while ensuring compliance with laws and standards in a dynamic apartment community.

Qualifications

• High school diploma or equivalent; college degree highly preferred.
• One-year property management experience or 4-year degree in a related field.
• Proficient computer skills including Microsoft Office; Real Page experience preferred.
• Knowledge of landlord-tenant laws and Fair Housing regulations.
• Excellent English communication skills, both verbal and written.
• Must be able to walk apartments and grounds; lift up to 20 pounds; valid driver’s license.

Responsabilités

• Maximize cash flow by minimizing delinquencies and timely rent collection.
• Ensure Real Page data accuracy and leasing activity reporting.
• Meet revenue goals via occupancy budgets and market incentives.
• Maintain and organize resident files.
• Manage payroll reporting including bonus preparation.
• Support leasing with inquiries, showing apartments, and move-in paperwork.
• Monitor renewals, expirations, and renewal leases; maintain market knowledge.
• Assist in compliance with Fair Housing and related laws.
• Review weekly traffic reports and assist with marketing meetings.
• Maintain shop scores of 85% or higher.
• Plan resident events and perform daily property inspections.
• Ensure service requests are completed within 24 hours.
• Provide excellent customer service and on-call coverage.
• Assist RE Manager in recruiting and supervising staff.
• Perform other duties as required.

Connaissances

Customer service

Communication skills

Property management

Leasing knowledge

Microsoft Office

Real Page

Formation

High school diploma or equivalent

4-year degree in related field

College degree highly preferred

Outils

RealPage

Microsoft Office

Description du poste

Chesapeake Pointe is seeking an Assistant Real Estate Manager to oversee daily community operations, provide exceptional customer service, and partner with the Real Estate Manager in their absence.

You will coordinate leasing activities, manage administrative tasks, and help drive occupancy and revenue while ensuring compliance with laws and standards in a dynamic apartment community.