Property Operations & Leasing Manager (Apartment Community)

Greystar Worldwide, LLC; Washington (District of Columbia); Hybrid; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off and holidays

Housing discount at Greystar-managed 得

401(k) with company match

Sabbatical after long service

Parental leave

Job summary

Greystar is seeking a Property Manager to oversee day-to-day operations of a residential property, lead the on-site team, manage budgets, and ensure adherence to housing laws and company standards. You will drive revenue, collect rents, handle invoices, and supervise staff to deliver excellent resident service.

The role requires 4–6 years of related experience, a bachelor’s degree preferred, and strong communication and leadership skills in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• 4–6 years minimum of property management, sales, marketing, and customer service background.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with the ability to lead or work in a team.

Responsibilities

• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.

Skills

Communication

Conflict resolution

Customer service

Multitasking

Leadership

Education

Bachelor’s degree in Business Management, Real Estate, or related field

Tools

Entrata

Yardi

OneSite

Job description

Greystar is seeking a Property Manager to oversee day-to-day operations of a residential property, lead the on-site team, manage budgets, and ensure adherence to housing laws and company standards. You will drive revenue, collect rents, handle invoices, and supervise staff to deliver excellent resident service.

The role requires 4–6 years of related experience, a bachelor’s degree preferred, and strong communication and leadership skills in a fast-paced environment.