Property Operations & Leasing Assistant Manager

Block Multifamily Group; Overland Park (KS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Company-paid life insurance

Employee Assistance Program (EAP) for你

Generous PTO plan with flexible use

Paid holidays + early close days

Birthday time off

Parental leave

Ongoing training and development

Apartment Rental Discount

Job summary

Block Multifamily Group in Overland Park, KS is seeking an Assistant Manager to support the Community Manager and lead daily property operations. You will drive occupancy, revenue, and resident satisfaction while maintaining strong financial controls and excellent service.

The role covers leasing activities, marketing, financial admin, and resident engagement, with weekend shifts and duties across operations, maintenance coordination, and team leadership.

Qualifications

• Strong leadership, customer service, and problem-solving skills.
• Excellent written and verbal communication.
• Comfortable using property management systems with Yardi preferred.
• Basic understanding of financial operations including AR/AP.
• Weekend availability at most properties.
• Must have a valid driver's license and reliable transportation.
• Ability to operate property equipment and vehicles, incl. golf carts.

Responsibilities

• Support daily property operations and partner with the Community Manager.
• Guide onsite team for strong performance and customer service.
• Assist with training and development of team members.
• Act as Community Manager in their absence.
• Support leasing activities: tours, applications, and renewals.
• Monitor occupancy, delinquency, and implement strategies.
• Assist marketing: social media, online presence, and reputation.
• Create content and maintain consistent digital communications.
• Analyze property performance metrics and drive improvements.
• Manage accounts receivable including collections and payment plans.
• Support accounts payable and vendor coordination.
• Ensure leases and resident files are accurate and compliant.
• Assist with reporting and general office operations.
• Plan resident events and engagement initiatives.
• Coordinate with maintenance on work orders and readiness.
• Assist with inspections, move-in readiness, and curb appeal.
• Monitor vendor performance and service quality.
• Complete required training and professional development.

Skills

Leadership

Customer service

Problem solving

Communication

Multitasking

Driver's license

Golf cart operation

Tools

Yardi

Job description

Block Multifamily Group in Overland Park, KS is seeking an Assistant Manager to support the Community Manager and lead daily property operations. You will drive occupancy, revenue, and resident satisfaction while maintaining strong financial controls and excellent service.

The role covers leasing activities, marketing, financial admin, and resident engagement, with weekend shifts and duties across operations, maintenance coordination, and team leadership.