Property Operations Lead – In-Office (Chicago)

HireHive; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid holidays

PTO starting at 15 days

Parental leave

Job summary

Mon Ami Real Estate in Chicago, IL is seeking a Property Management Coordinator to serve as the operational engine for our Chicago office and HUD Mixed-Finance portfolio.

You will own the rent collections cycle, manage work orders and vendors, and coordinate with condominium associations. This hands-on role requires strong organization, communication, and the ability to work in-office with a collaborative team.

Qualifications

• 3+ years in property management, collections, accounts receivable, office management or maintenance coordination.
• Experience running a work order or dispatch queue.
• Comfort discussing past-due balances with tenants and holding vendors to commitments.
• Excellent organizational and time management skills.
• Strong verbal and written communication with discretion for confidential information.
• Ability to take initiative, adapt to priorities, and multi-task in a fast-paced environment.
• Proficiency in Google Workspace and Excel.
• Valid driver's license and reliable transportation; high school diploma required; Associate's or Bachelor's degree preferred.

Responsibilities

• Rent collection end to end across residential portfolio, including ledgers and security deposits.
• Manage work orders from intake to closure and track completion.
• Coordinate with maintenance staff and triage emergency requests within 24 hours.
• Source licensed, insured vendors and track COI, W-9s, and contracts.
• Coordinate with condo boards and managing agents for access and scheduling.
• Support HUD recertification processes and preparation of basic calculations.
• Prepare CHA-required files and assist with waiting lists and move-ins/outs.
• Oversee office operations including supplies, IT setup, and onboarding coordination.

Skills

Organizational skills

Time management

Verbal and written communication

Initiative

Adaptability

Attention to detail

Education

High school diploma

Associate's or Bachelor's degree in property management or related field

Tools

Google Workspace

Excel

Job description

Mon Ami Real Estate in Chicago, IL is seeking a Property Management Coordinator to serve as the operational engine for our Chicago office and HUD Mixed-Finance portfolio.

You will own the rent collections cycle, manage work orders and vendors, and coordinate with condominium associations. This hands-on role requires strong organization, communication, and the ability to work in-office with a collaborative team.