Property Operations & Customer Service Specialist

Granite Properties; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Granite Properties in Dallas, TX is seeking a detail-oriented Administrative Assistant for the Management Office to support daily operations and customer/service needs.

You will handle office tasks, coordinate vendor relationships, manage invoices and contracts, and assist building teams across the property. The role requires strong MS Office skills and excellent communication abilities for a fast-paced environment.

Qualifications

• 2–4 years of property management or strong administrative experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Excellent communication and customer service skills.

Responsibilities

• Assist all customers and guests in the Management office, answer, screen and direct calls.
• Maintain the management office, order supplies, stock breakroom, and coordinate repairs.
• Communicate with building teams, customers, janitorial staff, and security on issues.
• Manage technology systems (Angus, Lobby Directory, Enertiv submeters, etc.).
• Review Angus work orders, ensure prompt responses, and follow up for satisfaction.
• Code invoices for payment and process POs; track purchase orders in Nexus.

Education

High School diploma or GED

Tools

Microsoft Office Suite

Outlook

Job description

Granite Properties in Dallas, TX is seeking a detail-oriented Administrative Assistant for the Management Office to support daily operations and customer/service needs.

You will handle office tasks, coordinate vendor relationships, manage invoices and contracts, and assist building teams across the property. The role requires strong MS Office skills and excellent communication abilities for a fast-paced environment.